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FAQs

Virus Update

We are still open for online shopping and deliveries. We are dispatching Monday - Friday.

Please note our team of 5 had been reduced to 2 as a safety precaution, so our usual 1 working day shipping is taking 2 working days. 

Courier deliveries take 1-2 working days after dispatch, and Royal Mail is slower at the moment. First-class use to take 1-2 days, but now expect it to take 2-7 days.

 While social distancing is in place our retail store is closed. Sorry, but it is the best way of stopping the virus from spreading. Collections will only be allowed when the store reopens.

 We are keeping the highest levels of hygiene cleaning our work areas multiple times a day with disinfectant and washing our hands a lot.


Q: What is the next working day delivery cut off time? 

Noon. 

Q: What are your postage methods?

Next working day courier is shipped with DPD local or Special Delivery. 

Please note that customers in the UK, but based in the Highlands. Northern Ireland and the Isles may experience slower delivery times as in some circumstances Next day delivery is not available.